About Bellgold Travel

Welcome to BellGold

Bellgold Travel Consult is a fast growing and reliable immigration-travel consultancy firm in Nigeria. Bellgold Travels has established itself as an integral part of the aviation and immigration industry in Nigeria, with an integrated range of travel services orientated to consistently enhance the satisfaction of its clients.

Bellgold Travels has continued to develop and gain more ground on increased patronage from organized corporate bodies, academic institutions, groups and individuals because its value system is hinged on professionalism, advance technology, integrity, ethics and superior customer service.

It maintains a culture of excellence and goes to great lengths to achieve the company popular phrase; ‘service with professionalism and integrity to your satisfaction’. The consultancy operates a very competitive environment, where client can learn its corporate culture and apply them in all they do. In addition it operates an open door policy to foster a feeling of equality amongst staff and ensure everyone is accessible at all times

SHARED VALUES:

We are a customer - oriented service institution
Our people, our community and the physical environment are the core constituents of our value system.
Our goal is to build a culture of excellence in collaboration/partnership with like – minded institutions and organization in Nigeria and around the world.

OUR VISION:

To contribute to the success of any Nigerian citizen who desire to travel out of the country, thereby serving as a leading immigration and travel company in Nigeria.

OUR MISSION:

To provide quality, selfless and passionate service to our client with the aid of advance technology, informative ideas and highly motivated workforce using professionalism and integrity to achieve customer satisfaction.

OUR CORE VALUES:

Integrity
Excellent
Accessible
Innovative
Passionate-efficiency
Result-driven and Professionalism.

Story from our founder

About My Myself:

My Name is Ayobami Olaniyi, from Oyo State, a Graduate of Geology by Academic qualification (from Ladoke Akintola University of Technology), an Entrepreneur and also a Travel/Visa Consultant by professional certification and practice.

How did you start your company?:

I started Bellgold Travel Services, shortly after I deliberately resigned from my previous travel company where I was a paid employee. I had this great passion of changing the way visa consultancy was been done in the Nigeria Travel Industry, and I could only achieve that through my own platform/organization, so I decided to launch out by using the experience have gathered over the years with a mix of my innovative ideas and perception of the right way visa consultancy should be.

What was your key force to become an Entrepreneur:

PASSION, VISION AND REDEFINING the scope of visa consultancy in Nigeria. (I want this company; Bellgold Travels to become a leading Travel company in Nigeria, and an example for others to follow our way of transparent consultancy. I saw a need for change in the Nigeria Travel Industry, and I decided to kick-start that CHANGE.

Starting a company in an environment like ours is quite challenging, share some of the challenges you encountered when you started your company:

The Nigeria Travel Industry is primarily filled with “many fraudulent agents” however we still have some few and good ones around, But winning and convincing clients (especially those that had previous bad experience with some fraudulent Travel Agent) was a major Challenge to me. It really challenging making client understand that Bellgold Travels is different from the regular Nigeria Travel company/Agent they know. Also marketing was another challenge, as you need financial resources to have strong marketing channels and during start-ups, that financial resource is not always available.

Share some of your failures and the best lessons you’ve learned from been an entrepreneur:

‘I choose not to term any experience as failure but a process of learning’. So, I have learnt that time management is key to become a great entrepreneur. Also I have learnt that people are different (atimes wants to play smart), and complex in dealing with in business. Also I have learnt the art of competition and that competitive advantage/strategy must be a strength an entrepreneur should leverage on.

What would you say is your greatest entrepreneurial achievement to be proud of:

Well I am still achieving more (by his grace) but my achievement is always seeing my client’s visa getting approved and they having their Travel dreams getting fulfilled.

What do you think is the best approach for a startup to scale up?

Having a focus, Right motive, good time management, discipline and good financial planning

What are the key principles you follow to build successful customer relations and retention?

Well I don’t joke with my first meeting with a client, I memorize all my client name and call them by their names, I don’t forget details about our last discussion: my client issue stays in my heart; so I consult to them from my heart. I let them see that I have a solution to their travel related problem from our first meeting (and that alone retains them, because everyone is looking for a problem solver). Also creating the best first impression with a prospective client would make them come back to you. Most importantly I offer my consulting services with integrity and professionalism.

What is your typical working day like?

I work 8am to 5pm every day i.e Monday-Friday in the office (except if offering special service for client to the embassy or submission centers).

How do you unwind to relieve yourself of the stress of being a CEO?

I read a lot, so I relax my mind from stress by reading articles, motivational/spiritual books and listening to songs.

What is your view about co-working hubs?

Co working hubs is a great innovative and office support approach for start-ups and established company. Workbay Executive Int’l is really offering a great service in this regard, and I would say workbay team is really supporting the growth of entrepreneurship in Nigeria.